About the Role
Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in customer service, and would you like to join a business that puts its people first? If this sounds good to you, please read on!
We are looking for Customer Service Advisors to be part of a dedicated team that works together to provide excellent customer service. You will be a key part of the Tuffnells team and play a huge part in our growth and success. This role is about more than just customer service, it is about putting our customers at the heart of what we do every day.
This role is working 40 hours per week Monday – Friday.
If you are looking for flexibility in your working days or hours or part time hours, then feel free to discuss this as part of the interview process as we always look to accommodate needs of our team to suit their work life balance.
As a Customer Service Advisor, you will be liaising with customers over the phone, email and using our systems, you will ensure customer satisfaction is delivered and a high quality of service is maintained throughout the customer journey. You will resolve queries and complaints in a timely manner and be an ambassador for Tuffnells.
You will need to
What's in it for you?
We are the number one next-day carrier of irregular-sized parcels and freight.
A ‘People First' business, with an open and inclusive culture, we operate a friendly business, full of passionate, enthusiastic, and dedicated people who are proud to wear the Tuffnells badge.
We are proud of our company values and always look to take PRIDE in what we do – People, Respect, Integrity, Deliver, Excellence.
If you like the sound of this opportunity with Tuffnells and you match the requirements for this role and are looking for your next career move, simply apply online following the steps outlined ensuring that a full up to date CV is attached with your application.